7 Ways Workers Use Employee Communication Apps
As a savvy business owner, you have interest in investing in technology only if you can clearly see its benefit to your organization. If you are wondering whether or not your workforce will embrace employee communication apps, consider the following ways your staff can interact with a highly customizable mobile-first platform like hubEngage.
1. Communication With Coworkers
In today's increasingly mobile society, boosting employee engagement becomes increasingly difficult. You might have workers who spend most of their time in their home offices or out in the field, which leaves them little or no time to interact meaningfully with their colleagues.
An employee communication app adds a new way for your staff to collaborate. They can send private messages to one another and effortlessly engage in group discussions. From brainstorming to project management, an employee communication app allows your entire workforce to communicate via a single platform.
2. Expanded Training and Education
Demanding that employees attend yet another lengthy seminar might feel like an exercise in futility. That is because today's professionals lack the time and interest to participate in outdated training methods.
An employee communication app lets your workforce train in new ways. Instead of sitting in a classroom or working one-on-one with a manager, employees can access learning materials at a time and place convenient for them. From video tutorials to quizzes and memos, you can reach your employees any time through the app.
If you have a broken employee training program, fix it with an app. Not only can you distribute training materials through the platform, but you can also solicit staff feedback and let colleagues compete against one another through gamification. Thus, training takes on a new life in your organization, driving success for a rapidly expanding core group of truly engaged employees.
3. Send and Receive Notifications
Memos are outdated and inconvenient. While email offers a more modern strategy, it is over-utilized and lacks the spark needed for real engagement. With an app, you can enable push notifications that send messages directly to your staff's phones. You might also employ user behavior notifications to help track employee progress and keep workers on task.
However, you do not want to treat notifications as mere memos. In fact, that is the fastest way to ensure your employees turn off their phones.
The best notifications incorporate humor, entertainment, and interesting information to keep your audience hooked. That way, your employees feel inspired to check their notifications and to respond in kind to the messages' content.
4. Encourage Balanced Competition
Humans are competitive animals, which means that employee engagement often depends on friendly competition. While you do not want to encourage animosity between colleagues, some competition can prove effective in increasing employee engagement and promoting better performance.
The best apps for employee communication include customizable features like quizzes, scavenger hunts, and other modes of competition that allow colleagues to prove their mettle. They also have leaderboards that reward employees for stellar performance and keep employees engaged.
5. Solicit Employee Feedback
You ask your customers for their feedback, so why not ask the same of your employees?
Some of the most advanced brands in the world promote an entrepreneurial culture in their organizations. In other words, they invite employees — no matter their place in the hierarchy — to submit their ideas, thoughts, criticisms, and other feedback.
Most importantly, these brands care what their employees think. They want their staff to feel healthy, inspired, safe, and appreciated. A single app can help you achieve those goals.
When you publish unique, fresh content on your employee communication app, you drive engagement. This is especially true when you make the conversation a two-way street. Invite your employees to voice their opinions and create a culture that accepts constructive criticism. You may be surprised at the level of engagement you inspire.
6. Get Social With Employees
You can also use an employee communication app to promote activity on social networks as well as in-house. Encourage employees to share positive messages about their work experience, for instance. Today's job seekers often check social media to learn more about the conversations that take place around a particular company or brand.
In this way, employee communication apps are not just useful for existing employees. They can also help you attract top talent when you need to fill a position.
7. Provide Access to Resources
If your employees have to access a particular file on a particular device to remind themselves about brand identity, customer personas, and other information, they might not bother.
However, if you make those resources accessible via an app, your staff will not have any reason to avoid checking the information before they finish a project or reach out to a customer.
Access to resources can help employees feel safer and more comfortable at work. Whether they are refreshing their memory of a recorded conference call or watching a training video, they know that they can rely on you to provide them with the information they need, at exactly the time they need it.
An employee communication app offers numerous ways for your employees to engage and interact with managers, trainers, and colleagues. You can experience these advantages first-hand. The more your employees interact with the app, the more they will come to rely on it for communication, rewards, information, and satisfaction. Do not miss out on the opportunity to bring your employee engagement to a new level. Try the hubEngage app for free today.