Foodservice companies such as cafeterias, corporate catering providers, consumer food services, and restaurants have a unique challenge to reach their employees with important news, information, messaging and vital content to help them do their jobs. Better information allows for a more informed and customized customer experience translating into a culture that resonates with your external brand. HubEngage’s food services employee communications platform to increase engagement and information can put you on the fast track to success.
Because your foodservice employees are on their feet, never in front of computers, you need to distribute content to them through an omnichannel approach. This means mobile apps, web apps, intranets, and also TV/display screens as well. This way your employees can access content in the channel that is most convenient for them based on their role and location. For example, a food server may be best-served communications from a display screen versus a mobile app or computer screen. On the other hand, a delivery driver may use a food services employee communications app to get the information they need to do their job and deliver an exceptional customer experience.
With hubEngage, companies can push all sorts of top-down as well as bottom-up content from your employees such as streaming news, surveys, gamification, rewards, training, and much more. Give them the tools they need to succeed such as instant messaging for productivity, health and safety reporting, access to third-party platforms for benefits, and other sensitive data.
When foodservice companies create unique communications experiences that are tailored via advanced segmentation tools, they can empower their employees to create memorable customer experiences that revolve around the mission, vision, and values of the company. With a food services employee communications platform for communications and engagement from HubEngage, you can: