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Hospitality Employee Communications Platform

HubEngage Helps Hospitality Companies Communicate and Engage Better

Create engaging and informative employee experiences while driving engagement

hospitality employee experience platform

In today’s operating environment, hotels, resorts, and other hospitality providers have to communicate to their decentralized employees through intelligent, tailored content that helps them succeed in their everyday jobs. Communications can vary from the important health and safety updates to operational procedures and policies all the way down to employee rewards and recognition. Whether you are a large hotel chain brand or a hospitality group operating as a franchisee of several brands, a hospitality employee communications platform to increase engagement and knowledge from HubEngage can help in this effort.

In a COVID-19 environment, no industry has been affected more than travel and hospitality. When it comes to your employees, it’s important to have an open communication channel that keeps them informed of an ever-changing fluid working environment and also to get the facts out fast. A hospitality employee communications platform helps to keep in touch with a workforce that is actively employed, furloughed, or even laid off. This will allow you to keep current and former employees in the know so that when the economies of the world begin to open up again, you have an easy way to capture their hearts and minds and get them enrolled in your corporate mission, vision, and values.

Having the ability to push all sorts of top-down as well as bottom-up content from your employees such as streaming news, surveys, gamification, rewards, training, events, instant messaging, and more will give you the ability to keep employees aligned in your customer brand promise. Give them the tools they need to succeed such as instant messaging for productivity, health and safety reporting, access to third-party platforms for benefits, and internal benefits sites.

When hospitality companies create to give their employees the tools they need to create the best, outstanding customer experiences that revolve around the mission, vision, and values of the company, you win. With a hospitality employee communications tool for communications and engagement from HubEngage, you can:

  • Push the right content, to the right workers, at the right time, based on segmentation, location and individual behaviors
  • Receive instant feedback from employees on a regular basis, so you continuously gain insights
  • Deliver content pre, during and post workday, in a fun and engaging format that creates social buzz
  • Incentivize employees to “want to get information” versus “have to get information” with the right rewards and recognition, while promoting, cross selling and up selling company products

HubEngage employer benefits in action

Inform Inspire Employees

Inform & Inspire

Keep manufacturing employees plugged in with interactive content, leadership messaging, new product/service training and fast track career advancement opportunities.

Listen To Employees

Hear Your Employees

Get employee ideas, insights and opinions with instant feedback surveys and polls. Keep your finger on the pulse of your culture so you can stream future content that hits home.

Reward Recognize Employees

Reward & Recognize

Reward and recognize employees who view and share content with points and badges that may be redeemed for prizes and certificates. Create a band of brand ambassadors!

Analyze Employee Engagement Metrics

Analyze Metrics

View employee engagement levels, satisfaction, knowledge scoring, content advocacy, app usage, gamification stats and more so you can adapt programs for maximum performance.

With a hospitality employee communications app, hospitality employees can…

employee engagement and communications platform for the hospitality industry
  • Receive push notifications for important news, company updates, policies, events, health & safety etc.
  • Check for schedule updates
  • Find locations with way finding maps (facilities, offices, kiosks, etc.)
  • Get coupons/discounts from corporate service providers
  • Interact with other employees via instant messaging, gamification, sharing stories
  • Play while they learn with quizzes, surveys, scavenger hunts and more
  • Share experiences, rewards and perks on social channels
  • View out of facility “know before you go” interactions and incentives
  • Watch streaming videos and seasonal content
  • Receive relevant content via location based technology and employee segmentation
  • Much, much more!

From large corporate hotel brands to owner/operator franchises, we can help you engage with employees in a way that drives real business results.

Helping hospitality companies get better engagement through advanced communications

The largest integrated hotel owner/operator in North America uses HubEngage to communicate and engage employees in over 600 hotel properties through their MyESA platform.

Newport Hospitality Group operates over 40 hotel properties with brands that including Hilton, Marriott, Hyatt, Choice, Wyndham, Intercontinental Hotel Group as well as independent boutique hotels.

Ready to Explore HubEngage?
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