Retail employees face a current challenge unlike any other time in modern history. With the advent of a global health emergency, it’s important for your retail employees to have the best possible information at their fingertips 24/7. In addition to providing business-critical communications to employees, a retail employee communications platform from HubEngage can help increase engagement and knowledge so that employees understand products, services and also become brand ambassadors for your store’s mission, vision, and values.
Retailers of consumer goods and services must have the flexibility to push important messaging and content to employees based on conditional segmentation tools. What this means is, you might have many stores in many locations across a wide geography, but by having the right retail employee communications tool, you can tailor the content and give employee personas the information they need when they need it. Whether it’s traditional corporate content and messaging such as news, videos, survey, etc., or it’s more role-specific operational content that helps individuals do their jobs better, HubEngage has you covered for all things corporate communications.
Breakthrough traditional communications barriers by sending the right content through various tactics such as streaming news, surveys, gamification, rewards, training, and much more. Give your employees the tools they need to succeed with customer service, such as instant messaging for productivity, health and safety reporting, product information, QR/bar code scanning, and access to third-party platforms for other information.
When retailers create unique employee digital content experiences, they can empower their employees to create outstanding customer experiences that revolve around the mission, vision, and values of the company. Make your culture shine, and increase retention, lower attrition and turnover, and keep in touch with employees no matter where in the employment life-cycle they sit. With a retail employee communications platform for collaboration and engagement from HubEngage, you can: