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How An Employee Experience Platform Can Provide Maximum Engagement
How An Employee Experience Platform Can Provide Maximum Engagement
Changing The Way You Communicate and Engage your Employees
When was the last time you checked on your employees to see how they were enjoying their job? Honestly, many of us don’t check on our employees to see if they are satisfied with their current environment. Yet, we want to act surprised when they leave to go to the competition. Even though the employee exit interviews often say the same thing, we overlook our role (as managers) in the reason why our employees are unhappy.
HubEngage changes this. As an employee engagement platform, HubEngage changes the way you communicate and engage your employees for a better overall experience for everyone.
An employee experience platform is HubEngage’s answer to the communication problems that exist within a company. Employees are an important part of your company. Without them, your company doesn’t thrive. With an employee experience platform, you help engage your employees and provide them with what they need to be successful in the workplace.
The HubEngage employee communication hub is a two-way strategy. As a company, you can push your content (top-down) to your employees, including targeted news, links, videos, events, knowledge bases, documents, and so much more. Employees can push their content (bottom-up) to you and other employees, including ideas and stories.
The biggest secret to workplace success is communication and employee engagement. From the start, HubEngage gives you the tools you need to do this successfully.
What better way to help get feedback from your employees than through a fun survey platform? Really, we promise it is a lot more fun than it sounds. Your employees will think so, too. You can incentivize the surveys you create, making it even more likely to provide you with the employee feedback you need.
Many employees complain that they don’t feel like they are heard by management. With the survey hub, you can automate the surveys to be distributed to your employees regularly and give them gentle reminders when they haven’t completed them. Create, distribute, and collect data – creating the positive changes your employees want to see.
HubEngage makes digitally capturing and collecting employee information easier for you and your company. From employee onboarding to safety, nominations, and other forms that you use within your company regularly. Your employees can complete the forms from anywhere convenient for them, including on their mobile devices and desktops. Anytime you have a new form available for an employee to fill out, you can send push notifications, emails, or provide a QR code to help connect them to the forms. Access the information from the forms, get comprehensive analytics, and see where an employee stands in different company segments.
How can you change the way the work environment is for your employees? HubEngage has many different platforms that help make it easy for you to increase your employee engagement.
Employees like to be rewarded and recognized. When they know that you notice their good work, they feel more like a part of your organization. With HubEngage, you can automate milestones and recognitions for employees like their birthdays, work anniversaries, and other milestones that you want to make sure they know you are aware of.
As your employees complete surveys and other tasks, reward them with points that can be accumulated. The reward platform allows them to take these points and turn them into tangible objects like gift cards and other rewards.
HubEngage allows you to open up the recognition platform for peer-to-peer recognition. Having a co-worker publicly comment on a job well done can go further than any reward you could give as a manager. Peer morale is extremely important in the workplace.
Use the push notification feature and send emails through HubEngage to notify your employees when you or someone else has recognized their hard work.
Training in the workplace should not be a drag. With the learning hub from HubEngage, you can make learning fun for your employees. Create a centralized location for them to access the knowledge-based information from any device – anywhere and anytime.
Like the other platforms, the learning hub makes it possible for you to incentivize your employee learning and assessments. The higher the score, the better the reward. Create a leaderboard and track analytics to know who is understanding the material and who needs more training.
Your learning hub will also accommodate your remote workers too. They have access to the same quizzes and training that your in-office employees have. Keep everyone on the same page through the same learning platform.
Instant messaging is the new email. Instead of waiting for your colleagues to respond to an email you sent, now an internal messaging hub makes it possible for instant messages to be sent and received. By incorporating a secure messaging experience, you can connect your employees, no matter where they are, through a secure platform.
Many companies try to cut costs and use free applications like Facebook messenger or WhatsApp, but the reality is that these platforms are not secure. Your information could be up for grabs to anyone who decides to dig for it. With a secure platform, your information stays yours across the company.
To make accessing your messaging platform easier for employees, HubEngage makes it accessible from a variety of devices, including mobile phones and desktop devices. Access it in the office, at home, or on the go. (Don’t instant message and drive.)
In case you hadn’t noticed, many of your employees probably spend a great deal of time on some type of social media. Why not make it an enterprise-wide one? Having an employee social platform allows you to share information with your employees and your employees to interact with each other with no pressure.
You can create specific channels for segments within your company to have their own private area to discuss department-only information. Create public channels where everyone can stay in touch and interact with only boundaries you implement as the administrator.
Gamify the entire experience and allow employees to gain points and rewards to motivate their interactions and engagement. Enable HubEngage to send push notifications and other alerts for new comments and posts that your employees need to know about.
Take a minute to use the HubEngage analytics to see which employees are actively participating and to find out what the sentiment of the interactions are.
Popular Solutions to Help Deploy an Employee Experience Platform
HubEngage makes deploying the employee experience platform easy. There is a solution to help get your engagement platform up and running. Make it possible to increase your employee engagement in just a short time.
Choose one of the popular solutions or choose them all – either way, you are on your way to employee retention and overall happiness.
HubEngage researched, and 93% of the global workforce uses a smartphone every day for their job. With most employees turning to their handheld mobile devices while they work, it only made sense to make platforms available through mobile applications—all of your content and company platforms available in the palm of your employees’ hands.
We make deploying your mobile application flexible, showcasing your brand design and best practices as a foundation. All of your content, knowledge-based applications, and so much more in one organized location available to your employees wherever they are.
All of the HubEngage features are available from the mobile application – allowing push notifications and more. Stay on top of communication, social feeds, learning, and every other area of engagement.
Are you looking for a rich and multi-layered communications experience for all of your employees that prefer using a desktop to stay in-the-know all day? HubEngage offers a customized intranet platform that connects your entire organization and integrates seamlessly with all of the other engagement platforms. The intuitive and user-friendly design makes getting information faster and more easily accessible.
The HubEngage intranet makes it possible to integrate with other platforms, including website builders and payroll applications. HubEngage partners with your company IT teams to ensure that the integrations and the consolidation of your existing tools are a seamless experience.
Let your intranet reach 100% of your employees, no matter where they are at. The multichannel approach from HubEngage lets you engage your employees through mobile apps, intranet, emails, and on-site display screens to stay in the eyes of your employees.
Showcase and stream your content using HubEngage’s digital displays throughout your company. Digital displays make it easier to keep employees and even visitors in the loop about what is going on with your company. All of your content becomes highly visible, streaming and scrolling all the information you want right in the public eye. Use the digital displays to integrate with your social and communications platform.
Get the word out with HubEngage’s automated email campaigns. Using automated emails allows you to make sure that your employees aren’t missing any of the communications you have shared with them over the other platforms. You can use the email deployment to let them know that there is new material available in the learning hub, new social information, and so much more. Use your email as reinforcement to all your other notification methods. HubEngage lets you create company-branded emails that showcase your content or create a weekly digest for your employees to follow and have it sent straight to their emails.
Technology Resources to Interpret Employee Experience Platform Data
A large part of your job as a manager is making sure that your employees are learning what they need to about their job role and advancing within your company. Now you know that there are ways to engage your employees and make them more interactive. Still, not all of your employees are going to feel comfortable telling you how they feel.
One way for you to learn your employees’ sentiment is to look at their engagement through analytical means. You would be surprised what you can learn when you take a deep look at the analytical side of your engagement platforms.
Do you need to see the big picture of your employee engagement quickly? You can use the platform analytics to track metrics for your content such as views, likes, comments, and sharing – letting you keep your finger on the pulse of your employee engagement. You can even see real-time employee engagement, satisfaction, intent, and advocacy scores with sentiment analysis.
HubEngage makes it easy to measure every employee’s skill and knowledge level, allowing you to keep track of their progress. Use the analytics to gauge employee feedback and whether they are truly satisfied and engaged in their position.
What if being in control of your platform dashboard could be an intuitive process built by stakeholders for stakeholders? HubEngage makes it happen. Manage content and users across all channels from one centralized administrative dashboard.
Using the WYSIWYG (what-you-see-is-what-you-get) tools, HubEngage lets you manage all of your content in a customized dashboard. Not matter what content you need to create or adjust, you can do it all easily from the single dashboard setup. Use the dashboard to divide your employees into different segments, allowing you to target content to them easier.
Popular Integrations with HubEngage
HubEngage doesn’t think that integrating engagement and legacy systems should be complicated. You can seamlessly integrate all of your legacy HR systems easily through any of the engagement platforms. All of the platforms seamlessly integrate with just about any existing legacy system you can think of, allowing user authentication, content management, and intranet for fluid information and flow across all of your platforms.
The integrations through HubEngage are designed to connect to any authentication provider that supports SAML 2.0. From active directories, popular Google applications, and any other provider with SAML 2.0 support. To make it easy, your users can use their existing logins without the need to create new ones.
HubEngage integrates with any HCM, Payroll, or HR software, allowing synchronization with user information through APIs or through exported files. Set user attributes based on how you want to segment for optimal targeting. All attributes are automatically updated in real-time.
The HubEngage content sync solution is simple – work with any platform that publishes content through RSS feeds or published data through an API.
Activity Sync (Webhooks and Middleware)
Any activity you engage in on a HubEngage platform can be pushed to other platforms through an event-based consumer and a middleware that can access third-party systems.
Keep your employee experience platforms secure with 24/7 top grade security. The state-of-the-art employee communications and engagement platform is secured by the latest technology protocols. HubEngage isolates data storage so that your content is safe and secure, mitigating the risk of co-mingling with other customers.
Your data is also replicated across data centers to ensure a backup is available across regions. Encrypt your data two separate ways, allowing your data to be secured even if you are on the move.
HubEngage in your Workplace Experience
What better way for you to see what HubEngage can do for your company than to see what it does for others in the industry? HubEngage’s employee engagement platform can benefit various industries, not just the office space or the manufacturers. How can increasing employee engagement in your industry change how your employees interact daily?
HubEngage lets you choose to go all out or start small. Incorporate one platform or all of them. We won’t tell you what you need. We are here to guide you. From day one, we support you and your employees along the way.
Our expert advisors are there for you when you need help. Problem with an interface? We have a solution for that. We want to help you deploy your platforms fast and begin driving your engagement up within your company.
Why Companies Are Turning to HubEngage's Popular Solutions
HubEngage makes it easy to change the way your employees look at you as an employer. If there was a deficit in the amount of engagement, it is possible that your employees were not happy and your turnover rate was high. If this was the case, changing the way that they are engaged can make the difference.
HubEngage gives employers the tools they need to increase engagement, open the lines of communication, and change the entire atmosphere of your workplace. Go above and beyond, integrating across multiple areas – bring your engagement up and change how your employees look at your company.
“We know that each associate can have a huge impact on the overall guest experience and ultimately on the property’s bottom line. Regular users of the app have better cultural awareness and help to drive hotel profitability. After all, happy, engaged team members create happy, engaged guests and a healthy bottom line.”
Lizz Chambers, Vice President
Associate Engagement | Newport Hospitality Group, Inc.
"After evaluating a number of competitors, we chose hubEngage based on the quality of their user experience. They have been extraordinarily responsive to all of our questions (and we have a lot of them!). They take the time to walk us through everything."
Great Dane Trailers
"Their platform is incredibly well thought out, the back-end provides easy access for countless tasks, and their client service for any “out of the box” ideas we come up with is fantastic. Our retailers couldn’t be happier with the app and we couldn’t be happier with our decision in choosing hubEngage."
Retail Training & Engagement | Smartwool / VF Corporation
"The hubEngage app has been a wonderful engagement tool for our company. Not only is it easy to navigate, but it’s also easy to measure the results of our initiatives and goals via the comprehensive reporting dashboard."
Marketing and Sales | Pengate Handling Systems, Inc.
"With MyESA, our associates can learn more about the company they work for and how they can grow as part of it. We also believe that this app allows each of our associates to be ambassadors for Extended Stay America and is a great tool that will help us attract new associates.”
VP of Talent Management & Associate Engagement | Extended Stay America