Organizational Culture and Employee Engagement: What Employers Should Know
Organizational culture can play a significant role in employee engagement. From multigenerational issues to corporate values, the more you understand about your organizational culture, the better you can help your employees feel engaged and valued on the job.
Employee Engagement Demonstrates How Workers Feel About Organizational Culture
Many business owners confuse organizational culture and employee engagement, but the two are actually completely different concepts.
Organizational culture refers to your business's unique set of values, beliefs, and strategies, while employee engagement describes how workers feel about those values, beliefs, and strategies.
For instance, perhaps one of your company's core values is transparency, both with customers and with employees. However, if your workers feel like you keep them in the dark and fail to share critical information with them, there is a disconnection between the value and the engagement level of employees.
Since the value and the way the employees feel are out of sync, engagement will drop.
As the definition of employee engagement continues to evolve, business owners must address those issues through organizational culture. For instance, companies know now that two-way communication fosters better engagement. This means that the organizational culture must facilitate two-way communication to meet employees' needs.
Meeting Employees' Needs Contributes to a Better Organizational Culture
Every employee has a certain set of needs that must be met at work. These include the following:
- Feeling safe among colleagues and superiors
- Feeling comfortable expressing opinions and ideas
- Feeling confident in his or her ability to perform on the job
- Feeling comfortable with his or her role
A fantastic organizational culture tends to these needs and allows employees to concentrate on providing value to the business instead of worrying or feeling frustrated.
You can learn about employees' needs in a myriad ways. For instance, you might survey your employees to find how whether they feel comfortable and safe at work. You could also foster two-way communication through instant messaging and bolster your employee training efforts.
Employees Help Create Organizational Culture
When someone starts a business, he or she sets the standard for the organizational culture. It is the founder's values, beliefs, and ideas that shape the business's subsequent strategies and informs the hiring process. However, as a business grows, the employees help establish the organizational culture, either in alignment with or in opposition to the founder's vision.
That is why it is important to hire employees who share existing cultural values and beliefs. That way, everyone works toward the same goals in harmony. It is sometimes necessary, though, to shift the organizational culture to foster employee engagement.
Business owners and managers have to decide when they are willing to compromise and how far they are willing to go to meet employees' needs.
Creating a stable organizational culture is essential, especially if you want to attract top talent. You can improve employee engagement significantly with a mobile app. Contact us to learn why hubEngage is the ideal solution for your business.