Communicate hospitality.

Hotels and resorts depend on a brand following that creates social buzz and word of mouth marketing that keeps guests coming back and attracts new ones at the same time. The same goes for it’s employer brand as well. No matter size and theme your property is, whether it’s a smaller, value driven hotel or a mega-resort with all the bells and whistles, you need to effectively communicate in a fast, easy and convenient fashion that keeps employees informed, engaged and rewarded.That’s where a hotel and resort employee mobile app for communications and engagement from hubEngage can help. Like the guests they cater to, guests, hotel employees are always on the go, seldom in any one place all the time. They rely on their mobile devices, whether they are iPhones, Android phones, iPods, iPads or tablets for news, updates, important information, communications and media content at all times. From the second they arrive to work, they are looking at their mobile devices to stay in touch. Creating a hotel and resort employee mobile app can empower employees to provide a better traveler and visitor experience to the people they interact with every moment of the day.With a hotel and resort employee mobile app from hubEngage, you can:
  • Push the right content, to the right workers, at the right time, based on segmentation, location and individual behaviors
  • Receive instant feedback from employees on a regular basis, so you continuously gain insights
  • Deliver content pre, during and post workday, in a fun and engaging format that creates social buzz
  • Incentivize employees to “want to get information” versus “have to get information” with the right rewards and recognition, while promoting, cross selling and up selling hotel services
hotel employee apps
Effective mobile employee engagement tactics for hotels and resorts

Push Critical Information

Push critical information, such as hotel alerts, schedules, events & updates, weather conditions, security notices, ground transportation and much more to individual employees with tools such as location awareness technology and employee segmentation.

Trigger Instant Feedback

Trigger instant feedback surveys and polls so you get data in real time, keeping your finger on the employee pulse, allowing you to stream focused content that improves the hotel and resort employer brand experience, while attracting and developing talent.

Showcase Benefits

Showcase benefits and services available to employees, such as ground transportation, discounts at hotel vendors, health benefits, perks/discounts/giveaways and more. Leverage advertising opportunities to monetize fast with your vendor base.

Launch Gamification

Launch gamification such as quizzes, trivia, “What Am I” and more. Reward with points, badges, coupons and discounts. Use augmented reality scanning to unlock digital content in scavenger hunts. Monetize messaging with vendor/supplier sponsorship.

Confident, educated workforce.

The hotel and resort employee mobile app solution from hubEngage lets you communicate in a fun and easy to manage platform across multiple devices, while engaging, connecting and incentivizing employees across multiple functions, from front desk to housekeeping, maintenance, management and many more. By leveraging our CoIL Engagement™ framework, using features such as proximity location via geofencing, low-energy Bluetooth beacons, segmentation by individual user behavioral KPIs, feedback tools, gamification, and analytics you can create the intrinsic motivators that lead to an outstanding experience.Don’t just digitize your existing web content. hubEngage starts the dialogue and fosters two-way communication, while you push all sorts of relevant content such as hotel and resort employee news, security updates, maps, location information, schedules, weather as well as incentives such as coupons and discounts based on in-door mapping locations. Trigger in-app notifications based on location so that your message gets across to the right employee, at the right place, at the right time, so you’re hyper-targeting, not guessing.  Turn hotel and resort employees into a instant brand ambassadors and a marketing channel, making it the round trip destination of choice for travelers and a top place to work for employees.
With a hubEngage powered app, hotel and resort employees can…
  • Receive push notifications for important news, property updates, events, weather
  • Check schedules
  • Find locations with wayfinding maps (rooms, restaurants, amenities, offices, kiosks, etc.)
  • Get coupons/discounts from hotel service providers
  • Interact with other hotel employees via instant messaging, gamification, sharing stories
  • Play while they learn with quizzes, surveys, scavenger hunts and more
  • Share experiences, rewards and perks on social channels
  • View out of venue "know before you go" interactions and incentives
  • Watch streaming videos and seasonal content
  • Receive relevant content via location based technology and employee segmentation
  • Much, much more!
The hubEngage difference

Relevant targeting

Push relevant content based on user individual behavior, location and analytics

Proximity

Use geofences and beacons to trigger content at the right time and place

Analytics

Understand your user better through deep insights and custom metrics

Easy to manage

Intuitive dashboard makes tactical deployment fast and easy to manage

Available built-in features

News, Events & Info with Push Notifications

Surveys, Quizzes, Training & Gamification

Group & Individual Instant Messaging (with search)

Location Awareness & Segmentation

Rewards & Recognition Redemption

Mapping, Wayfinding & Interactive Tours

Exclusive technology
hubengage-CoIL-Engagement-framework-employee-engagement
Use our free mobile app template, specifically designed for hotels and resorts, quickly customizable with your brand and content.

Already have an app? No problem, snap on our SDK to any existing app to add all of our employee engagement features.
Talk to us today and get started fast!