M-Culinary Concepts’ Business Systems Manager – Alexis Strizich shares her thoughts on how an employee communications platform has helped to maintain a connection with all her employees and engage them.

Foodservice companies such as cafeterias, corporate catering providers, consumer food services, and restaurants are known to have intense highly heated work environments. In environments such as these, it is necessary to promote a sense of comradery, collaboration, and motivation to do better.  All this comes with maintaining constant communication with every employee and boosting engagement. A communication platform will help you do just that and more.

Push all sorts of top-down as well as bottom-up content from your employees such as streaming news, surveys, gamification, rewards, training, and much more. Give them the tools they need to succeed such as instant messaging for productivity, health and safety reporting, access to third-party platforms for benefits, and other sensitive data.

Because your foodservice employees are on their feet, never in front of computers, you need to distribute content to them through an omnichannel approach. This means mobile apps, web apps, intranets, and also TV/display screens as well. This way your employees can access content in the channel that is most convenient for them based on their role and location.

When foodservice companies create unique communications experiences that are tailored via advanced segmentation tools, they can empower their employees to work better together, make well-informed decisions, work in a way that reflects the company mission, and be creative enough to make a long-lasting impression on every patron.