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Revamping Internal Communications in Healthcare for Increased Engagement

If you look at the traditional employee training in the enterprise, it’s something like the above cartoon. Employees go through orientation programs and sit through hours, sometimes days of training, where they get a huge dump of information. While they may remember some of it, most of it gets forgotten soon.

While this traditional form of training is good and perhaps needed, to reinforce policies, processes and create an employee culture, HR should also have a continuous learning program. This becomes important considering that more and more millennials are joining the workforce and Gen Y has a shorter attention span, is impatient, and needs information bite-sized.

So how do training and development teams in HR embrace this new organizational training paradigm and accomplish continued learning within the enterprise?

First, recognize the fact that your new workforce is mobile-savvy. So reaching your employees through this channel is very easy regardless of where they are.

Second, segment and push only relevant content to your employees periodically and make it interactive with videos if possible. Also, use interesting formats like quizzes and contests to reinforce this information in a fun engaging way.

Third, introduce gamification. Keep in mind that most of the younger generation likes competing with each other – so show leader-boards. Also, incentivize with points for their actions. Once enough points are accrued, they can be redeemed for tangible rewards.

In a blog post – “mLearning in the Enterprise – Creating a Highly Skilled and Engaged Workforce with Employee Training and Development on Mobile” we talk in more detail about different formats, gamification, and more.

Lastly, pick the right employee engagement platform that will let you enable these features with ease and analyze metrics instantly.

Talk to us today to learn more about how HubEngage can help you create a continuous learning program in your organization!

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Tushneem Dhamagadda

Tushneem is the CEO and Co-Founder of HubEngage. Tushneem is responsible for the overall platform, including architecture, development and customer deployment and also works with customers across all domains to ensure objectives are met. Tushneem is a technology veteran having worked for over 20 years in large, enterprise scale companies.

CEO & Co-Founder, @HubEngage

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