Effective employee communication is essential for any business to thrive. One of the best tools a company can deploy to increase peer to peer and group communications is instant messaging to boost communication.
The fact is, instant messaging proves to be quicker in getting messaging across than picking up the phone and calling your colleague. As a communication channel, using robust instant messaging tools inside a broader internal communications platform can prove to be quite beneficial for employee productivity and satisfaction. Why? Sending simple messages in real-time can reduce sending unnecessary emails by 30%. By enabling instant messaging to boost communication, businesses promote knowledge sharing and increase the convenience and accessibility of communication thereby making it easier for employees to work.
Here are some of the benefits of hosting instant messaging to increase communication via an intranet or apps on your internal communications and engagement platform:
- Acts as an aid to connect all employees wherever they are in the world, both onsite and offsite.
- It’s incredibly cost-friendly and saves several overhead costs.
- Enables group discussions.
- The business owns all data and conversations had on the platform since they independently own the platform. This also saves millions in data breach costs.
- Since the business owns all the data and conversations, they have a record of all conversations.
- Reduces the number of unnecessary emails sent and received which leads to a reduction in overflowing inboxes.
- Encourages instant/real-time feedback.
- It supports and promotes other forms of communication and engagement – Having an instant messaging portal that’s connected to your internal communications and engagement platform gives employees to share information cross channel too, taking information collected from instant messaging and posting something interesting on the internal social channel or vice versa.
- Boost brainstorming, creativity, collaboration and strategizing.
- Increase employee engagement tenfold.
- Instant messaging leads to employees keeping their messages short, free from complicated jargon, and to the point leading to quicker and smoother communication.
See how HubEngage can help you!
Frequently Asked Questions (FAQs):
How can CEOs use Instant Messaging to boost communication?
CEOs should consider using employee communication apps that offer instant messaging to improve employee engagement, increase efficiency and boost morale. It can be a game changer when it comes to providing employees with direct connectivity to their team and the organization. Instant messaging encourages quicker response time than emails, enabling real-time conversations, collaboration on projects and timely updates on tasks. This helps eliminate team miscommunication and creates a more cohesive workplace environment. Furthermore, instant messaging apps have advanced features such as task management tools, file sharing abilities and company directories that make inter-organizational communication easier than ever before. In summary, employee communication apps with the ability to use instant messaging can ensure that CEOs can quickly communicate employee updates in an efficient manner.
What are the benefits of using Instant Messaging for CEOs?
Instant messaging apps have revolutionized communications to help executives and business leaders get their jobs done more efficiently than ever before. With instant messaging, CEOs can quickly and securely message their teams, partners, and customers with instant feedback and updates. This speedy form of communication saves time and helps to foster productive collaboration by enabling conversations to move quickly while still having the records of these chats in place. Additionally, instant messaging provides enhanced data protection since these secure connections protect both companies and individuals on either side of the conversation. All in all, instant messaging apps provide critical advantages to ensure swift business operations that promote success.
How can CEOs get started with Instant Messaging?
As instant messaging apps become more popular, CEOs need to get onboard with this new technology. Doing so puts them ahead of the competition and will also allow them to keep in touch with their employees in a more convenient and efficient way. To get started, they should research instant messaging apps like HubEngage that would be suitable for their company, as not all instant messaging platforms are equivalent. Things like security considerations, ease of use, price points, and available features can help narrow the field. Then it’s a matter of getting everyone set up on the app so they can communicate quickly without interruption or needless delays. This can be done through tutorials or communications skills workshops. With instant messaging now essential for teams everywhere, getting started is the only way for CEOs to ensure their business remains competitive in today’s rapidly changing world.
What are some tips for using Instant Messaging as a CEO?
As a CEO, instant messaging apps are an invaluable tool for efficient communication. It is important to be intentional and strategic in how these apps are utilized. To begin with, communicate as clearly and concisely as possible when instant messaging colleagues, as empty phraseology can be taken the wrong way. In addition, always be mindful of the type of language and tone you use on instant messengers, as they offer little room for context. Furthermore, resist the temptation to respond immediately; before replying think twice about any comment you may have that could later harm your businesses’ reputation. With a few simple practices like these, instant messaging can be a highly effective way for CEOs to communicate effectively with their team.
What are some common mistakes CEOs make when using Instant Messaging?
CEOs face the unique challenge of constantly staying engaged with instant messaging apps in order to stay updated on the latest developments amongst team members and colleagues. While instant messaging has made communication remote and instant, there are some common mistakes that CEOs should be aware of. For example, when instant messaging, CEOs should be mindful to communicate in an appropriate language tailored for the social setting and never make claims or statements without verifying its accuracy first. By avoiding certain terms such as “urgent” or “important” – which can often convey higher importance than needed – CEOs can ensure instant messages remain concise and professional. Additionally, responding too quickly is another common mistake that CEOs often make when instant messaging. To avoid this trap of immediacy, they might want to consider scheduling intentional response times throughout their workday to make sure each message is received and responded to adequately; this also maintains a healthy balance between work life and personal life as well.