Any activity on HubEngage can be pushed to other platforms through an event-based consumer and a middle-ware that can access the third-party systems. For example, if a user claims a reward in HubEngage, the claim event can trigger an API for a third-party merchant providing information on the claim. The merchant can then fulfill the reward transaction (by emailing or mailing the reward).
Another example would be a form submitted in HubEngage that can trigger an API for your system which in turn inputs the user-submitted information into your system (ex: leave requests). If there are no APIs available for your system, the hubEngage middle-ware can integrate directly with your system’s database or other storage to transfer the information.