Instantly Connect with Employees via SMS
When every second counts, ensure your message reaches employees wherever they are. Use our secure employee texting platform to send emergency alerts, urgent announcements, and critical updates—no mobile app or data connection needed. Reach your workforce in real-time, even in the most urgent situations.
Engaging and empowering organizations like yours
Effortless, Reliable, Secure
Tailored for organizations of all sizes, HubEngage’s employee texting platform offers quick setup and seamless campaign management. Whether you’re a small team or a large organization, simply upload your user list and get started in minutes.
With enterprise-grade security and compliance, our cloud-hosted platform ensures secure and reliable SMS employee communication, keeping your workforce connected with ease.
Announcements to Alerts, Cover It All
For urgent alerts, important updates, or company-wide announcements, HubEngage’s employee messaging system has you covered. The platform ensures your workforce never misses critical information, no matter where they are.
From safety alerts and shift reminders to department-level announcements, SMS is the fastest way to guarantee visibility.
Targeted SMS Employee Communicaton
Ensure your text messages are relevant and impactful by segmenting employees with ease. HubEngage’s powerful tools for employee texting allow you to dynamically categorize employees based on criteria like location, department, cost-center, payroll, and more.
Our employee texting platform seamlessly integrates with your HRIS, Payroll, or CRM, automatically syncing and updating lists so your messages always reach the right people—effortlessly.
Auto-Translated Notifications, Reaching Everyone
HubEngage’s employee text messaging system supports over 30 languages, ensuring your messages resonate with every employee. Automatically translate your text messages into your employees’ preferred language, making sure your communication is clear, accessible, and understood by all.
Drive Immediate Action by Texting Employees
Easily insert web links into your text messages and prompt employees to take immediate action. Whether it’s completing a survey, viewing important updates, or engaging with the employee app, our employee texting platform ensures your team stays responsive and engaged in real-time.
Unlock Powerful Insights with SMS Campaigns
Our employee text messaging system provides in-depth analytics tailored for internal communications. Track open rates, link clicks, and more, with the ability to segment data by location, department, and other criteria. Gain valuable insights to fine-tune your messaging and maximize impact.
Supercharge Employee Texting with Add-On Hubs
Enhance your SMS communications by integrating HubEngage’s powerful modules like the Communications Hub, Social Hub, Recognitions Hub, Surveys Hub, and Instant Messaging Hub. Add on the right tools to your employee text alert system to engage and connect employees across multiple channels.
Expand Your Internal Communications Reach
SMS is perfect for important or urgent communications, it may not be enough for continuous engagement. Expand your reach and increase impact by seamlessly delivering the same messages through additional channels like Intranet, Mobile Apps, Email Campaigns, and Digital Displays. Ensure your internal communications reach every employee, wherever they are, for maximum engagement.
Learn More About Employee Texting
Still exploring? Discover everything you need to know about using text messages to communicate with employees.
Get insights on best practices, industry use cases, and proven results that show why SMS remains one of the most effective employee communication channels.
Employee Text Messaging System FAQs
Keep your employee text messaging system simple: messages should be concise, timely, and relevant. According to Gartner research and other industry sources, SMS achieves engagement rates far higher than email.
For proven strategies, explore our guide on text messaging best practices.
Employee SMS boasts a 98% open rate, and 90% of texts are read within minutes (Ragan Communications reports similar benchmarks). These numbers make an employee texting platform one of the most effective communication tools available.
Learn more in our Internal SMS guide.
From emergency alerts and onboarding reminders to shift scheduling, SMS is versatile. An employee messaging system ensures HR teams reach staff quickly and reliably.
See examples in our SMS for HR guide.
You’ll need employee consent and must comply with TCPA regulations. Pew Research highlights rising employee expectations for privacy and security. HubEngage ensures your SMS employee communication stays secure and compliant with industry standards.
Employee text messaging (SMS) is a crucial component of business continuity planning. During disruptions like cyberattacks, power outages, or severe weather, email, internal networks, and voice calls may become unreliable, making SMS one of the most immediate and effective ways to communicate with employees. With a 98% open rate and 90% of messages read within minutes, SMS ensures critical updates reach staff, even when they are away from their desks or lack internet access. Many organizations, from hospitals to financial firms, have successfully used employee text messaging systems to coordinate staff during emergencies, issue safety alerts, and maintain operational control.
Best practices recommend integrating SMS as part of a multi-channel continuity plan, ensuring messages reach employees through multiple touchpoints. To be effective, organizations must maintain updated employee contact lists, define clear triggers for SMS alerts, and regularly test their systems. SMS is particularly valuable for urgent notifications, as it does not rely on internet access and delivers messages instantly, even when other communication channels fail. Many companies segment their workforce with dynamic targeting, ensuring the right employees receive relevant alerts, reducing message fatigue and improving response times. Government agencies, universities, and corporations alike have widely adopted SMS as a primary emergency communication tool due to its reliability and accessibility.
Industries across the board have recognized SMS as a de facto requirement in continuity planning, ensuring employees stay informed and safe when crises strike. From natural disasters to IT system failures, SMS has proven to be a fast, direct, and scalable method to reach employees in real time. While SMS should not replace other communication channels, it serves as a critical fallback when digital systems fail. Organizations that integrate employee SMS alerts into their business continuity plans benefit from faster response times, improved crisis management, and higher employee trust during emergencies.
Unlike generic SMS tools, HubEngage is built specifically for workforce communication. With dynamic segmentation, SSO, HRIS integrations, and compliance with SOC2, ISO27001, GDPR, and HIPAA—it’s the most secure employee texting platform available.
For a broader comparison, see our best text messaging services guide or check benchmarks in our Internal SMS guide.
Pricing is flexible and based on usage. Our employee text messaging system is designed to be cost-effective and scalable, meeting the needs of businesses of all sizes. You pay a small annual fee, followed by a monthly charge based on usage. Our system can be scaled to fit your organization’s size and needs. Contact us for a custom proposal.
No, your employees won’t incur any charges for receiving text messages. With most mobile plans offering unlimited texting, texting employees won’t cost them a thing. They can opt-out from receiving further messages if they wish, ensuring an uninterrupted and flexible communication flow.
Most employee text messaging systems offer static lists. You need to add or remove users manually which can take up a lot of your time in maintenance. HubEngage’s employee texting platform is designed for the organizations where you can create dynamic user lists based on advanced logic. For example users belonging to a certain location and department or pay group. When users change their location or department or any other attribute, they automatically move into different lists, making it fully automated and seamless.
Our employee texting platform integrates seamlessly with leading HRIS and Payroll systems like ADP, Ultipro (UKG), and Workday. These integrations sync and manage your employee data, making it easier to send targeted employee SMS and automate workflows, so you can focus on engaging with your team rather than worrying about manual updates.
Our employee texting service can be deployed within a day, while integrations with existing systems may take a few additional days depending on complexity. Typically, we can get your account up and running in 1 to 2 weeks, with full automation and integration, enabling you to begin texting employees right away.
HubEngage stands out as a purpose-built employee texting platform for internal communication. It consistently delivers higher engagement rates compared to email or chat, integrates seamlessly with HRIS, Payroll, and CRM, and offers enterprise-grade compliance (SOC2, ISO27001, GDPR, HIPAA). In addition, you can easily expand beyond SMS with email, intranet, and digital signage channels. Independent studies from McKinsey show that companies using multichannel communication platforms like HubEngage improve productivity and employee satisfaction significantly.
HubEngage provides much more than just an employee text messaging system. Our engagement team works closely with you to ensure that you’re using the platform effectively. From templates to personalized advice, our team will meet with you monthly, analyze platform usage, and share best practices to boost your SMS employee communication and engagement strategies.
