Recognition Hub
Celebrate agent achievements, milestones, and top performance with automated recognition, peer shoutouts, and gamified rewards that reinforce a culture of appreciation on the call center floor.
Call center agents face high-pressure environments, repetitive tasks, and elevated burnout risk—making engagement critical to retention. HubEngage's all-in-one platform combines AI-powered communications, gamified recognition, real-time surveys, and multi-channel messaging to keep your agents motivated, informed, and connected across every shift, floor, and location.
Explore the full suite of tools designed to connect, recognize, and energize your call center workforce.
Celebrate agent achievements, milestones, and top performance with automated recognition, peer shoutouts, and gamified rewards that reinforce a culture of appreciation on the call center floor.
Deliver real-time updates, policy changes, and announcements to all agents across mobile, SMS, email, and digital signage—ensuring no one on any shift is ever left out of the loop.
Run automated pulse surveys to measure agent sentiment, identify burnout signals, and surface insights that help HR teams proactively improve call center engagement strategies.
Build community among agents with a secure social platform where teams can share wins, celebrate milestones, and stay connected across shifts, departments, and locations.
Put every engagement feature in agents' pockets with iOS and Android apps—enabling access to communications, recognition, surveys, and messaging from anywhere, anytime.
Empower agents with instant answers to HR questions, policy lookups, and resource access through an AI-powered assistant that reduces supervisor load and improves daily efficiency.
Call centers battle some of the highest employee turnover rates across all industries—often driven by disconnection, lack of recognition, and poor internal communication. HubEngage unifies recognition, communications, surveys, and social engagement into one gamified platform. Whether your agents work in-office, remotely, or across rotating shifts, HubEngage ensures every team member feels valued, heard, and aligned with your organization's goals—measurably reducing attrition and boosting productivity.
See how call centers and large workforces use HubEngage to slash turnover and elevate team culture.
HubEngage delivers proven, measurable results for call center HR and communications teams seeking a smarter way to engage their workforce.
Replace disconnected tools with one consolidated platform covering recognition, comms, surveys, and social—reducing software costs for call center operations.
Gamification is woven into every feature—not just one module—keeping call center agents motivated, competitive, and actively participating every day.
AI-driven analytics and an intelligent chatbot help HR leaders identify disengagement early and take action before it impacts call center attrition rates.
Reach every agent via mobile app, email, SMS, intranet, or digital displays—ensuring no shift worker or remote agent is ever left uninformed or disengaged.
Led by seasoned HR technology pioneers committed to transforming employee experience.
Founder & CEO
Tushneem Dharmagadda is the Founder & CEO of HubEngage, the first fully gamified multi-channel employee communications and engagement platform. With more than two decades of experience creating mission-driven solutions for organizations of all sizes—including high-turnover environments like call centers and frontline operations—he has helped HR and communications leaders reduce attrition, boost productivity, and transform workplace culture through practical, customer-tested strategies. As a pioneer in co-innovated workplace technology, Tushneem has guided enterprise products from concept to market adoption with a focus on measurable results. He has also built multiple non-profits, reflecting his passion for purpose-driven leadership. Tushneem regularly speaks at leading HR conferences such as Ragan and HR Tech, sharing insights on employee engagement and the future of work.
Most call centers rely on a combination of workforce management tools, CRM platforms, and communication software—but these rarely address employee engagement directly. HubEngage fills that gap by providing a dedicated engagement platform with recognition, pulse surveys, social connection, AI chat, and multi-channel communications, all in one place purpose-built for high-turnover, high-volume environments like call centers.
Speak with a HubEngage specialist to see exactly how the platform fits your call center's needs.
Official provider recognized by SHRM for HR professional development.
Official provider recognized by HRCI for HR professional recertification.
Named finalist for the prestigious 2025 Zenith Awards for innovation.
Fill out the form below and a HubEngage specialist will reach out to schedule a personalized demo tailored to your call center's size, structure, and engagement goals.